Movera is seeking an experienced Business Analyst to join our Technology team. This is a pivotal role focused on the design and delivery of external-facing client portals and the ongoing optimisation of our CRM ecosystem. Working at the intersection of law and technology, you will collaborate with legal professionals and technical stakeholders to translate high-level requirements into seamless digital products. You’ll play a key part in improving the client experience for mortgage brokers and law firms alike.

Who Are We:

Movera is a flourishing platform business that brings together ambitious home moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses including ONP Solicitors and Cavendish Legal Group, brought together to transform the moving market for the better. Our vision is to create moving and remortgaging experiences to be celebrated – not tolerated.

Key Responsibilities

• Work with internal and external stakeholders to gather, analyse, and document business, functional, and non-functional requirements.

• Lead requirements workshops, user research sessions, and process mapping activities, particularly for external client-facing portals and digital services.

• Develop user stories, acceptance criteria, process flows, and business rules ready for development teams.

• Analyse existing systems, workflows, and data flows within legal processes to identify areas for improvement and optimisation.

• Act as the bridge between commercial/legal stakeholders and technical teams, ensuring clarity, traceability, and alignment throughout the development lifecycle.

• Assess and review existing CRM capabilities and future requirements

• Support UX/UI initiatives in shaping intuitive portal interfaces and user journeys based on research and feedback.

• Prepare documentation including Business Requirement Documents, process diagrams, user guides, and release notes.

• Participate in sprint planning, backlog grooming, and product demos in an Agile or hybrid delivery environment.

• Assist QA with test case validation, UAT coordination, and sign-off criteria.

• Monitor product performance post-launch and contribute to continuous enhancement roadmaps.

• Ensure compliance with legal, data security, and industry standards relevant to technology in the legal sector.

Skills & Experience Required

• Proven experience as a Business Analyst within a technology-driven environment

• Experience working in, or directly with, the legal or professional services sector

• Strong background in external-facing portals, client platforms, or digital self-service solutions

• Skilled in requirements elicitation, stakeholder management, and business process analysis

• Familiarity with Agile delivery methods (Scrum / Kanban) and tools such as Jira, DevOps, or similar

• Ability to translate complex technical concepts into clear documentation

• Excellent communication and presentation skills, with confidence engaging both technical and non-technical audiences

• Experience working with internal and external technology consultants and detailing front-end functionality is desirable

• Knowledge of APIs, integrations, and data flows beneficial

• Understanding of data privacy, confidentiality, and compliance obligations in the legal sector (e.g. GDPR, ISO standards)

Desirable Experience

• Experience with external facing portals

• Exposure to legal automation, workflow management, or document generation tools

• Experience supporting SaaS or cloud-based platform delivery

• Certification in Business Analysis

• Experience producing wireframes or supporting UI prototyping tools

The Person:

• Analytical mindset with strong problem-solving ability

• Highly organised and able to manage multiple priorities

• Skilled relationship-builder, comfortable working with senior stakeholders

• Curious and collaborative, with a continuous improvement mindset

• Customer-centric, with a passion for improving client experience through technology

What We Offer

We aim to reward your hard work generously. You’ll be greeted in our offices with great coffee, fruit and biscuits to keep you going, alongside all the benefits listed below, plus much more.

• 25 days holiday + your birthday off!

• Hybrid working

• Free conveyancing legal fees

• Moving home days off

• Volunteering days

• Retailer discounts and frequent socials

• Refer a friend bonuses

• Opportunity to shape innovative technology used across the legal industry

• Ongoing professional development and training opportunities

• A supportive and innovative team environment where your ideas matter.

Look forward to Monday mornings at Movera, we have the culture, technology and purpose to change the way you feel about your job and strive to create a positive and supportive work environment.

At Movera, we celebrate diverse backgrounds, experiences, and perspectives. We strive to create an environment where everyone feels valued, heard, and empowered. We believe that a diverse workforce brings unique perspectives and ideas that drive innovation and excellence. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. If you need any support during the application process, please let us know.

DBS and Financial Checks: We are committed to creating a safe, secure, and trustworthy workplace for everyone. As part of this commitment, all employment offers are subject to successful completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks help us maintain the highest standards of integrity and compliance while ensuring the well-being of our employees and clients. Rest assured, all checks will be carried out with care and in full accordance with relevant data protection laws.